Ridiculously overpriced, no selection, useless help.
I had a very good experience at Rockys. The manager Bob is very helpful. They have a very good selection and the staff is very helpful
Horrible!!! I purchased a patio table and an employee assisted me in putting it into my trunk. He tried to force a rope through my trunk lock, breaking it, so my trunk would not close. I spoke to the manager, Bob Scurry, about it and he was very pleasant and agreed to reimburse me for the lock to be repaired. $300 to replace the trunk lock! He told me to come back the following day with the paid receipt, I did, and by golly, wasn't it his day off! And, of course, nobody else knew anything about it. I was told to come back again the next day. Instead I called corporate and was told a district manager would call me IMMEDIATELY. Two days now, and several phone calls to corporate and they don;t seem to know the name of the district manager or his boss either. I have been a long time customer of this store but no longer! I hate to even give them a one star rating but you cannot post unless you do. Rocky's Ace Hardware deserves a NEGATIVE STAR RATING!! Shop elsewhere!
The staff was friendly but store management wouldn't price match my item with a competitor. It was a five dollar difference that would have kept me coming back. Will be taking my business elsewhere
Rocky S Ace Hardware is a US Hardware Store based in Bellingham, Massachusetts. Rocky S Ace Hardware is located at 295 Pulaski Blvd, Bellingham, MA 02019, USA.
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